Cancellations / Order Changes
Quick processing is a top priority for us at EPOTAG. We understand there are many customers that use epoxy resin for their businesses and expect their orders to get to them in a timely manner. We pride ourselves on fulfilling orders the same or next day and have been ramping up production to ensure we keep this promise. Due to how quickly we process orders, there are times we may not be able to cancel or change an order. If you need to cancel or change your order, please email firstname.lastname@example.org. as quickly as possible. We do not guarantee that your order can be canceled or changed if it has already been fulfilled or is currently being packaged. If your order has been fulfilled and you need to change the product, you will need to refuse the package and will be charged a restocking fee of 15%.